repute — admin

Autonomous activity

142Last 7 days
609Last 30 days
3,241Last 6 months
4,088Year to date

Phase thresholds

Shadowing → Proposing examples required before a scenario can be promoted
Proposing → Autonomous approved proposals required before autonomous is unlocked

Per-scenario overrides

Shadowing threshold Proposing threshold

Override above applies to Courier Complaints (simple scenario). Raise thresholds for high-criticality scenarios.

Channel connections

Gmail

[email protected] · used by Delivery Never Arrived, Package Damaged

connected

Trustpilot

company-handle · used by Delivery Never Arrived

connected

CMS API

api.company.com/reviews · used by Courier Complaints

auth error

Open escalations

3 open · 41 handled

Angry repeat customer — 3rd complaint this month

Delivery Never Arrived · Gmail · [email protected] · flagged today 11:22 · assigned to shared inbox

Legal threat mentioned in review

Courier Complaints · Trustpilot · public review · flagged today 09:05 · emailed [email protected]

Customer requesting refund above policy limit

Package Damaged · Gmail · [email protected] · flagged yesterday 16:44 · assigned to shared inbox

All scenarios

Delivery Never Arrived autonomous
142 sent · 97% approval
Package Damaged proposing
9 / 50 approved
Courier Complaints autonomous
211 sent · 99% approval
Wrong Item Sent shadowing
12 / 50 examples